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• 23 • Spring 2016 Educational Events Client Retention With a salon on every block it is more important than ever to create and follow through with a plan to attract and retain our clients. With social media and online reveiws often being our customers first visit before choosing who to trust with their precious locks, techniques for attracting and keeping clients are fast paced and ever changing. In this 2-hour workshop you will learn: • Tips and tricks for attracting and keeping clientele in 2016 • Some critical mistakes stylists in every phase of their career make that push clients to "cheat on us" and check out the salon up the street • Have the opportunity to talk with other stylists about some of their experiences related to clientele. Date & Time: May 9 ............................................... @ Edmonton 9-11 Tuition: $89.00 includes Strategy Calendar Staff Retention Are you a salon owner looking for a way to attract and keep your staff? Are you a salon owner who struggles with: • finding time to handle staff issues? • finding direction and consistency in running your salon? • Understanding what staff are truly expecting of you? The biggest challenge salon owners are faced with is "How do I do it all?" How do I handle and keep my staff when there seem to be so many roadblocks in my way? How do I attract new stylists and how do I keep them motivated once I've attracted them? How do I keep up with my online presence, social media, and an ever changing industry? During this seminar we will be discussing these issues and where the breakdown between stylists and salon owners truly begins. Gain valuable insight as to what your team really expect from you in order to become loyal and stay with your salon over the long haul. At the end of the workshop you will get a brief introduction to Infuze Concepts "90 days to Success" salon management and education system and learn how to turn your salon into a well oiled profit producing machine in 90 days!!! Date & Time: May 9 ..................................... @ Edmonton 11:30-1:30 Tuition: $99.00 includes Certificate

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